Privacy Policy
Your online purchase is secure when accessing our website. When you get to your cart you will be reassured the site is secured by the lock emblem with you website url field. Any credit card information is erased once the payment is made. We do not keep credit card numbers. At the same, if you were to provide your credit card number over the phone for your purchase, all the credit card information is disposed of properly.
We will not share your personal information (name, email, address, phone) with anyone for any reason unless compelled to do so by law. Your information is only used to process your order with us.
You MUST contact us (by phone or e-mail) prior to shipping your product for any type of return or exchange. We will gladly discuss with you an exchange or refund. This happens on a very rare basis, but we stand behind all of our Voks’ products.
Cookie Policy:
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We and our third party partners may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer.